Industries and Roles
Industries
Manufacturing
Retail
Real Estate
Financial Services
Hospitality
Legal
Telecommunications
Healthcare
Property and Casualty Insurance
Transportation & Logistics
Utilities / Energy
Pest Control
Travel
Agriculture
Solar
Industry Roles
Customer Service
Sales
Order Entry
Design and Graphics
Digital Marketing
Finance and Accounting
Human Resources
Lead Generation & Sales
Payroll
Software Development
Virtual Assistant Services
Potential Functions in Healthcare
- Medical Billing
- Medical Claims Administration
- Medical Coding Specialist
- Medical Billing Specialist
- Eligibility Verification Specialist
- Prior Authorization Specialist
- Data Analyst
- Virtual Nurse
- Patient Care Coordinator
- Patient Scheduler
- Clinical Abstractor
- Health Information Management
- Physical Therapy Billing
- Dental Billing
- Medical Data Redaction Specialist
- Medical assistant
- Quality Assurance Supervisor
- Data Curator
- Healthcare Claims Processors
- Behavioral Health Technicians
- Chart Retrieval Specialists
- Healthcare Advisor
- Remote Information and Patient Data Security Manager
- Telephone Triage
Admin & Data Processing
For businesses, clerical and routine administrative tasks are high in volume and take up most of the time of in-house teams, making it difficult for them to focus on highly important aspects of the business. Data filing, collection and entry are administrative tasks that all need to be met with accuracy and on-time support.
Potential Functions in Admin and Data Processing:
- Data Entry
- Data Processing
- Transcription
- Website Support
- Procurement
- Secretarial
- Personal Assistance
- Administrative Support
- Real Estate Support
- E-Commerce Admin
- Executive Assistance
- Document Controller
- Administrative Assistance
Information Technology (IT) Services
Improve your business’ productivity, cycle time, accuracy, and scalability by offshoring Information Technology (IT) Services. Through offshoring IT services, businesses can work with technical experts in innovative product and software development, enterprise management, and adjoined services.
Potential IT Services:
- Website Developer
- Website Designer
- RPA Developer
- Web Applications Developer
- Software Engineer
- Mobile Applications Developer
- SalesForce / CRM Developer
- App Developer
- Software Support Specialist
- Programmers
- Software Developers
- Web Developers
- Web Designer
- Data Visualization
- Mobile App Development
- Quality Assurance Specialists
- Game Developers
- Technical Support Engineers
- Design Engineers
- Security Consultants
- Technical Consultant
- Network Engineer
- Webmaster
- System/Network Administrator
- Artificial Intelligence (AI) Developer
- Augmented Reality (AR) Developer
- Virtual Reality (VR) Developer
- Software Engineer
- ServiceNow Developer
- ServiceNow Admin
- QA Engineer
- ETL Developer
- Salesforce Admin
Customer Service Outsourcing
When it comes to attending to product or service-related concerns, customers want their concerns to be addressed in real-time. Effective customer service can translate to potential conversions, customer loyalty and retention.
Potential Customer Service Functions:
- Customer Service Representatives
- Live Chat Agents
- Account Managers
- Offshore Telemarketing Staff
- Help Desk
- Upsell and Cross-sell
- Collections
- Data Cleansing and Validation
- Lead Generation
- Customer Acquisition
- Customer Retention
- Telesales
- Customer Care
- E-Commerce Support
- Reservation Agent
- Technical Support Specialist
- Community Moderation
Accounting
Accounting functions require a specific skill set which makes accounting related tasks among the top outsourced functions. Offshore teams manage all financial transactions, from fixed payments and variable expenses to bank deposits and budgets at a reduced cost. Offshore Accountants provide accurate quantitative information on the financial position, liquidity, and cash flows of our business, and ensures compliance with tax regulations.
Potential Accounting Functions:
- AP/AR Specialist
- Accounting Technician
- Certified Public Accountant (CPA)
- Controllers
- Financial Analyst
- Loan Processing
- Paraplanners
- Tax Preparers
- Payroll Processors
- Claims Processors
Virtual Assistant
Virtual Assistants, sometimes referred to as virtual office assistants, freelancers or gig workers, are contracted primarily to provide remote back-office support to a business especially in their non-core office functions. With a virtual assistant, businesses can outsource current functions that have established processes.
Potential Virtual Assistant Functions:
- HR Virtual Assistant
- Mortgage Virtual Assistant
- Real Estate Virtual Assistant
- Travel Virtual Assistant
- Marketing Virtual Assistant
- Accounting Virtual Assistant
Creative & Design
When outsourcing, you have access to a huge, highly specialized talent pool and a skilled creative workforce where you can find experienced outsourced staff to fill in roles. This reduces costs while maintaining high creative standards on projects such as various quality visual content and other related creative functions.
Potential Creative & Design Functions:
- Web Design
- Graphic Design
- Creative Writing
- Proofreading
- Game Moderation
- Photo Editing
- Industrial Design
- UX Design
- 3D Modeling
- Animation
- Engineering
- AutoCAD
- Storyboard Art
- Video Producer
Professional Services
Outsourcing professional services to an external service provider to handle specific tasks or services instead of doing it in-house. There are quite a few professional services that are commonly outsourced, such as accounting, project management, legal services, engineering, human resources, and customer service.
Potential Professional Services Functions:
- Project Management
- Travel Advisor
- Legal
- Clinical Abstracting
- Recruitment
- Performance Management
- Consulting
- Knowledge Process Outsourcing (KPO)
- Business Process Analysis
- Procurement
- Underwriting
- Architecture
- Logistics Support
- Human Resources (HR)
- Electrical Engineering
- Civil Engineering
- Industrial Engineering
- Paralegal Services
- Transaction Coordinator
Marketing
We have experience in building offshore marketing teams. We ensure the team we build for you is of high quality.
Potential Marketing Functions:
- Digital Marketing
- Search Engine Optimization (SEO)
- Search Engine Marketing (SEM)
- Social Media Marketing
- Media Planning and Buying
- Marketing Analytics
- Data Analysis
- Content Marketing
- Email Marketing
- Visual Merchandising